HomeReturn and Refund Policy

Return and Refund Policy

Returns can be made up to seven (7) calendar days of receipt. Return shipping cost must be paid by buyer, unless there was an error on our part. We do not accept returns of design products, Products must be non-used (NEW), non-worn, non-washed, and non-embellished to qualify for a return.

Refunds will be processed once received and inspected by one of our team members. We do not offer exchanges at this time.

We try to ship our orders out as quickly as possible, and for that reason we DO NOT accept cancellations.

If there was an error in your order due to our mistake, we are truly sorry! Please email us at kay@kaycustomdesigns.com